Privacy Policy

Last updated: 17 June 2026

The websites at rentoobuy.com and rentoobuy.in (together, the "Website") are operated as part of Rentoobuy, a digital property of SINCERA INVESTMENTS ("Company", "we", "us", "our"). We facilitate users in exploring property listings and related information and services offered through the Website ("Services").

This Privacy Policy describes how we collect, use, store, and disclose information when you use the Website. It is published in line with the Information Technology Act, 2000 and applicable rules. Please read this Privacy Policy together with our Terms and Conditions before you use the Website.

By using the Services or submitting information, you agree to this Privacy Policy. If you do not agree, please do not use the Website or provide personal information.

"You", "your", or "user" means any person who accesses or uses the Website in any manner.

1. Collection of information

We may collect and process information including:

• Account and profile: when you register or sign in (for example via Google), identifiers such as name, email address, and profile details you choose to provide (such as phone number in international format where required for certain features).
• Listings and inquiries: information you submit through forms (for example contact or inquiry messages related to a property).
• Wallet and paid features: where enabled, records necessary to operate wallet balance, debits, refunds, and paid unlock flows associated with your account.
• Technical data: server logs, IP address, browser type, device type, and similar data needed to operate and secure the Website.

Our current web offering does not request access to your phone contacts, precise device GPS, or installed applications on your device through the browser.

2. Use of the information collected

We use personal information for purposes including:

• providing and improving the Services;
• authenticating users and maintaining sessions;
• communicating service-related notices and responding to requests;
• security, fraud prevention, troubleshooting, and abuse detection;
• complying with legal and regulatory obligations;
• enforcing our terms.

If our business undergoes a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction where permitted by law.

3. Cookies and similar technologies

We use cookies and similar technologies as needed for authentication, security, preferences, and usage analytics. When enabled, we use Google Analytics 4 (Google LLC) to understand how visitors use the Website (for example pages viewed, approximate location derived from IP, device and browser type). Google may set cookies such as _ga and _ga_* for measurement and session continuity. See Google's Privacy Policy for how Google processes this data. Other third-party providers integrated with the Website may set their own cookies subject to their policies. You can control cookies through your browser settings; disabling certain cookies may affect functionality (for example staying signed in).

4. Sharing of information

• Service providers: we may share information with vendors who assist us (for example hosting, authentication, email delivery, analytics providers such as Google LLC (Google Analytics), or CRM-backed listing data), under confidentiality and processing terms appropriate to the service.
• Advertising: where we use advertising or measurement partners, they may process information in accordance with their policies. We do not sell your personal information.
• Legal and safety: we may disclose information if we believe in good faith that disclosure is required by law, regulation, court order, or governmental request, or to protect the rights, property, or safety of users, the public, or the Company.

The Website may contain links to third-party sites. We are not responsible for the privacy practices of those sites; please read their policies before sharing information.

5. Security of information

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure; you use the Website at your own risk subject to applicable law.

Information may be processed in India or, where applicable, in other jurisdictions where our service providers operate. Where required, we take steps designed to ensure appropriate safeguards.

6. Exclusion

This Privacy Policy applies to information collected through the Website in connection with the Services. Unsolicited information you post in public areas of the Website (if any) may be treated as non-confidential. Offline practices not described here may be governed by separate notices where applicable.

7. Data retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the category of data and legal requirements.

8. Right to withdraw consent

Where processing is based on your consent, you may withdraw consent by contacting us using the details below. Withdrawal may limit certain features of the Website. We may continue processing where another lawful basis applies.

9. Right to correction

You are responsible for keeping information you submit accurate. You may request correction of personal information we hold about you by contacting us at saurabh@rentoobuy.in or through account/profile features where available.

10. Access outside India

The Website is operated primarily for users in India. If you access the Website from outside India, you are responsible for compliance with local laws. This Privacy Policy is published in accordance with Indian law as applicable to the Website (rentoobuy.com and rentoobuy.in).

11. Notification of changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Where required by law, we will provide additional notice.

12. Opt in and opt out

You may opt out of non-essential marketing communications where we send them, using unsubscribe links or by contacting us. Transactional and service-related messages may continue where permitted.

13. Grievance officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, grievances relating to processing of personal information in connection with Rentoobuy may be addressed to the Grievance Officer:

• Name: Saurabh Singh
• Phone: +91-8171891132
• Email: saurabh@rentoobuy.in

The Grievance Officer will endeavour to address grievances within a reasonable period, and in any case within the timelines prescribed under applicable law where such timelines apply.

14. Privacy questions

For questions about this Privacy Policy or our practices, contact us at saurabh@rentoobuy.in, or visit our contact page.