Compare the DIY contact path with broker-assisted rentals—pricing, what is included, and how refunds work.
DIY plan — do it yourself
Direct access
₹299 for 5 owner contacts
Verified-style contact access on the listing
Five owner-contact unlocks. Each unlock draws ₹99 from the wallet.
No platform brokerage on DIY
If the property was already sold or rented, an approved refund is credited to your wallet — not returned to UPI, card, or bank. See listing contact terms.
Listings show whether they were uploaded by an owner or a broker. We do not charge brokerage on this product; a broker may still ask for their own fee—confirm before you proceed.
When you use a property listing on Rentoobuy, you may choose a private WhatsApp bridge or buy the owner number directly. An approved refund for either path is a wallet credit. It is not returned to the original payment.
Private WhatsApp bridge (listing checkout)
Private WhatsApp bridge
Chat runs through our WhatsApp Business relay; your profile number can stay private until you choose to share it.
A small fee is set by the listings service. Bridge access is time-limited; STOP or UNSUBSCRIBE on WhatsApp ends the bridge for that number.
We may strip obvious phone numbers and emails from relayed messages.
Refunds (bridge)
Where a refund applies, it is a wallet credit after we validate your request. It is not returned to the original payment method.
Owner number — direct call / WhatsApp (listing checkout)
Owner number (direct)
After you pay the wallet fee, phone and email for this listing are shown on this page for your own follow-up.
Refunds (owner number)
Where a refund applies after validation, the amount is credited to your wallet. It is not returned to UPI, card, or bank.
Full detail on pricing and how to raise a request is on the plans and pricing page.
Shared terms — both contact options
Conversations and liability
You deal directly with the owner or their representative after contact is established.
Rentoobuy is not a party to your conversations or negotiations. You waive claims against Rentoobuy arising from the content, outcome, or conduct of those conversations, except where the law does not allow that waiver.
Money-back guarantee and exclusions
If the property was already rented or sold when you paid, you may request a refund. We validate the claim before approving it.
An approved refund is credited to your wallet. It is not returned to UPI, card, or bank.
The refund does not apply to commercial rental listings, tourist / short-stay properties, or other categories we mark as excluded on the listing or at checkout.
Eligibility depends on how you contacted the owner; see below and the plans page.
Conduct and permanent bans
Abusive or profane conduct toward other users (owners, buyers, partners) may result in a permanent ban.
Banned users lose access to Rentoobuy services and regular customer rights and perks.
Contests about a ban go to the Grievance Officer (see Terms and Privacy for current contact details).
DIY vs custom broker plan
Feature
DIY plan
Custom broker plan
Starting price
₹299 for 5 owner contacts
₹4,999 (adjustable in brokerage)
Property type
Residential, commercial, land
Rentals above ₹20,000/month
Owner / broker contact
Yes
Yes (via broker network)
Brokerage
None or partial (see FAQ)
15 days’ rent on successful deal
Refund guarantee
Wallet credit if already sold or rented. No return to the original payment.
Partial refund if no deal (visits deducted)
Rent agreement
No (self-serve from ₹499)
Free agreement when deal completes via Broker Plan
Visit coordination
Self-managed
Scheduled by broker
Best for
Budget seekers, quick closers
Premium clients, time-sensitive
FAQ
What if the property is already rented or sold?
After you unlock contact, if the property was already rented or sold you can raise a request from Briefcase. We validate the claim. An approved refund is credited to your wallet. It is not returned to UPI, card, or bank.
In how many days can I expect a refund after a request?
We aim to credit the wallet within 1–2 business days after claim validation—often the same day. The credit stays in the wallet.
How do I know if a property is uploaded by a broker or an owner?
We show this clearly on the listing detail page. Please confirm before you place an order.
How much brokerage do you charge on the DIY plan?
Rentoobuy does not charge brokerage on DIY plans. If a broker uploaded the listing, they may ask for brokerage—clarify that directly with them upfront.
Why ₹299 for 5 owner contacts?
That fee covers five owner-contact unlocks, plus sourcing, listing quality, and the infrastructure that keeps the data accurate. Each unlock draws ₹99 from the wallet.
Why do you offer custom broker plans?
They are aimed at higher-rent residential and commercial needs where saving time, getting shortlists, and proper documentation matter more than self-service browsing.
What if a property cannot be finalised under the custom plan?
We deduct visitation charges (₹199 per property visit) and refund the balance from the ₹4,999 advance when a deal does not close under the agreed terms.
When is a refund not issued on DIY?
Generally: if the property is still available for rent or purchase after you bought contact, or if you already spoke with the owner or broker about that listing. An approved refund is a wallet credit only.
Where does a listing-contact refund go?
An approved refund is credited to your wallet. It is not returned to UPI, card, or bank. WhatsApp Direct and owner-number claims follow the same rule after we validate the request.
When is a property-contact refund not available?
It does not apply when the property is still available, when you already spoke with the owner or broker, or for commercial rentals, tourist or short-stay properties, and other excluded categories we disclose on the listing or at checkout.