Shipping and Delivery

Last updated: 23 October 2026

This Shipping and Delivery Policy explains how Sincera Investments, owned by Saurabh Singh, trading as Rentoobuy ("Rentoobuy") delivers Services purchased on our websites. Read it with our Terms and Cancellation and Refunds Policy.

1. No physical product shipping

Standard marketplace and platform purchases on Rentoobuy are digital services. We do not ship physical goods (parcels, printed catalogues, or hardware) for wallet top-ups, inventory reports, rent agreements, or similar fees. Owner contact is free. There is no courier tracking number for these purchases.

2. When digital access is delivered

Wallet top-up: balance is credited to your account after successful payment confirmation (typically within minutes; occasionally longer if the payment partner delays confirmation).
Owner contact: the number is shown on the listing page as soon as you open it, within the daily allowance. A Boost, when support has set it on your account, is available the same way.
Inventory / requirement reports: the report is generated and shown in your account after payment; generation may take a short processing period.

3. Document / service fulfilment (where offered)

Certain products (for example prepaid notarized rent-agreement delivery in Haldwani) include physical home delivery of documents after drafting, approval, and notarization. Where that product applies:

Delivery is limited to the service area stated at checkout (for example Haldwani);
Typical timeline after approval and payment confirmation is on the order of 24–48 working hours, unless otherwise stated on the product page;
You must provide an accurate delivery address and reachable phone number;
Delays due to incomplete information, holidays, or force majeure may extend fulfilment time.

If a product is digital-only, section 1–2 apply and no physical shipment is made.

4. Failed delivery

If digital access does not appear after a successful payment, contact us with your payment reference. We will investigate with our payment partner and restore access or refund per the Refunds Policy.

5. Contact

Sincera Investments, owned by Saurabh Singh, trading as Rentoobuy
4, GF, Trishul Complex, Jagdamba Nagar, Haldwani, Uttarakhand 263139, India
Email: saurabh@rentoobuy.in
Phone: +91-8171891132
Contact page

Shipping and Delivery

Last updated: 23 October 2026

1. No physical product shipping

2. When digital access is delivered

Wallet top-up: balance is credited to your account after successful payment confirmation (typically within minutes; occasionally longer if the payment partner delays confirmation).
Owner contact: the number is shown on the listing page as soon as you open it, within the daily allowance. A Boost, when support has set it on your account, is available the same way.
Inventory / requirement reports: the report is generated and shown in your account after payment; generation may take a short processing period.

3. Document / service fulfilment (where offered)

Delivery is limited to the service area stated at checkout (for example Haldwani);
Typical timeline after approval and payment confirmation is on the order of 24–48 working hours, unless otherwise stated on the product page;
You must provide an accurate delivery address and reachable phone number;
Delays due to incomplete information, holidays, or force majeure may extend fulfilment time.

If a product is digital-only, section 1–2 apply and no physical shipment is made.

4. Failed delivery

If digital access does not appear after a successful payment, contact us with your payment reference. We will investigate with our payment partner and restore access or refund per the Refunds Policy.

Shipping and Delivery

1. No physical product shipping

2. When digital access is delivered

3. Document / service fulfilment (where offered)

4. Failed delivery

5. Contact

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Shipping and Delivery

1. No physical product shipping

2. When digital access is delivered

3. Document / service fulfilment (where offered)

4. Failed delivery

5. Contact